Frequently Asked Questions
- Once your order ships, you’ll receive an email with tracking information. You can also log in to your account to view your order status and tracking details at any time.
No — you can check out as a guest. However, creating an account allows you to view your order history, save addresses, and check out faster in the future.
Click “Forgot Password” on the login page and follow the instructions to reset your password. If you need assistance, our team is happy to help.
Simply log in to your account dashboard to view past orders and tracking details.
Once your order ships, you'll receive a tracking number via email. You can use this to monitor your package's progress.
Yes, we proudly ship across the continental United States.
At this time, we only ship within the U.S..
Yes — orders over $100 qualify for free shipping.
We take great care in packaging every order. Glass jars, bottles, and fragile items are securely wrapped, and all products are cushioned to prevent damage during transit.
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover.
Yes — we accept Apple Pay, PayPal, and Shop Pay for your convenience.
We work directly with authentic Italian producers — family-owned farms, pasta makers, and artisans who use traditional recipes and time-honored techniques. Every product is carefully selected for quality, taste, and heritage.
Yes. Many of our products are imported from Italy, with each item representing the regional specialties and craftsmanship of its origin.
Yes — we carry a wide range of vegetarian and vegan Italian favorites, including pasta, sauces, olive oils, and sweets. Use the filters on our website to browse by dietary preference.
Many of our producers follow organic and non-GMO practices. We also offer gluten-free pasta and snacks, clearly labeled on each product page.
Store dry goods like pasta and sauces in a cool, dry place. Each product includes storage instructions to ensure freshness.
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